Official Canvas Document
This document helps instructors with frequently asked questions and troubleshooting tips when Canvas is integrated with PowerSchool's legacy PowerTeacher gradebook.
As an instructor, you should mirror your PowerTeacher grading categories in Canvas Assignment Groups to have cross-platform consistency. Canvas Assignments and Graded Discussions default to Homework, and Quizzes default to Quiz.
In PowerSchool version 9.1 or higher, Canvas passes back assignments and grades into the same grading category that exists in PowerSchool. Assignment groups and grading categories are case sensitive. If an assignment group does not match a grading category, Canvas Assignments and Graded Discussions default to Homework, and Quizzes default to Quiz.
Assignment columns are created in PowerSchool once an instructor has graded the object and clicks the Sync Grades button from the Canvas Gradebook.
If an assignment group in Canvas has the same grading category description in PowerSchool, Canvas passes the assignment into the associated grading category in PowerSchool. The only exception is if a category in Canvas is named Assignment, Assignments, or Quizzes; these categories are not matched as they are already associated with the default categories of Homework and Test, respectively. If you have non-generic assignment groups in Canvas that do not have corresponding categories in PowerSchool, the associated assignments also go into the Test category.
Canvas passes back any assignment, graded discussion, or quiz that includes a check mark in the Sync to SIS option. This option determines what assignments are sent to PowerSchool. The Sync to SIS option may already be selected for you; Canvas admins can enable an account-level setting that automatically enables all assignments, but you can still manually remove a check mark from any assignment that you do not want to pass back to PowerSchool.
Additionally, Canvas assignments are also subject to the following details:
If the SIS Integration feature option is enabled, validation settings can be added to Canvas requiring due dates on assignments and assignment names equal to or less than 30 characters. Talk to your Customer Success Manager about enabling the SIS Integration feature option.
For help with SIS assignments, see the following Canvas Guides lessons:
SIS functionality is also supported in the following Canvas features:
Canvas does NOT receive any grade-level information from PowerSchool. The Canvas Gradebook should be the source of all additions, changes, etc., that need to be altered in the PowerTeacher Gradebook. Following this best practice allows consistent data flow between systems and accurate data in both systems.
Please be aware of the following behaviors in the Gradebook:
Canvas supports the legacy API-based integration for PowerTeacher gradebook. The workflow is as follows:
To sync grades to PowerSchool, you have one of two options in the Gradebook.
1. If your Gradebook displays the Sync Grades button, you must click the button to sync the grades. The button will not appear until you have selected the Sync Grades to SIS checkbox for at least one assignment.
2. If your Gradebook does not display a Sync Grades button, click the Export button and look for the name of your institution's SIS.
If you don't see an option to sync grades in the Gradebook, please confirm the following:
Make sure the Post Grades to SIS feature option is enabled in Course Settings
Make sure the course AND section has an SIS ID
Make sure at least one published assignment has the Sync Grades to SIS checkbox selected
If all of the above is true, contact your Canvas admin.
For help see the following Canvas Guides lesson:
To view grades posted from Canvas, you must refresh PowerSchool and open the Gradebook.
In order to pass grades to PowerSchool for previous courses, you need to retroactively edit the assignments, quizzes, and/or graded discussions and select the Sync Grades to SIS checkbox, then open the Gradebook and click the Sync Grades button.
Note: You may need to contact your main Canvas Admin to be able to make changes in courses where the term has already concluded.
When an instructor leaves an existing course, PowerSchool keeps track of the teacher's record and notifies Canvas accordingly. Teachers may leave a course for various reasons, such as if they leave the school for another position, a new teacher is hired, or a teacher is sick and needs to be replaced with a substitute for an indefinite period of time.
When a teacher is unenrolled from a course in PowerSchool, a deletion record is sent to Canvas with the teacher's courses and corresponding student enrollments. When a new teacher is assigned to the course, a new course record is sent to Canvas with new enrollments for the corresponding students. The new course enrollment, however, does not let the new teacher see any of the previous teacher's work, such as grades assigned to previous student submissions. To allow the new teacher to view all prior coursework, an admin needs to crosslist the new sections with the old teacher's courses.