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Admin FAQ: Canvas and Clever

Admin FAQ: Canvas and Clever

    Official Canvas Document

Canvas + Logo transparent (WHITE)- 300px.png

Canvas has developed an automated integration infrastructure between Clever and the Canvas learning management system. The integration will populate Canvas with requisite data enough to create accounts, terms, courses, sections, and users.

This FAQ document aims to answer the following questions regarding the Canvas and Clever integration.

Clever Implementation

What is required to implement the Clever integration with Canvas? How long does it take?

The process for implementing the Clever integration with Canvas is simple. If you are interested, just contact your Customer Success Manager or Implementation Consultant and they can schedule time for the implementation.

Clever Requirements:

  • District has signed up with Clever (no fee for districts)
  • District has authorized Clever to share data with Canvas

New customers can be up and running in their test environment within a couple of days. After the customer has verified the data in their test account, Canvas will begin the process of moving the data into production. New customers should expect 2–3 weeks to validate the end-to-end process.

Single Sign-On (SSO) or an LDAP implementation, like Active Directory, is highly recommended. The lack of such a system will lead to a slower implementation process, as user login information will have to be configured via only available API fields.

Note: If you are an existing customer with existing data in Canvas, your implementation may take longer depending on the number of existing IDs in Canvas that need to be mapped to the new Clever API ID. Data accuracy is the responsibility of the customer and will not be validated by an Instructure employee. We are happy to assist with any questions during the process, but the onus of data accuracy and data validation is on the customer. Canvas will not be able to assist with the setup of either the required Clever version or the required HTTPS/SSL certificates. Please contact Clever support directly if you require any assistance with these items.

Which SIS's will work with Clever?

Clever is compatible to sync data via SFTP with all Student Information Systems. For many of the most common SISs, Clever also offers an Auto Sync option. This article lists the SISs for which Auto Sync is available. 

What does the Clever integration process look like?

Canvas' implementation team will lead you through the Clever integration process and will check-in with your team weekly on the status of the integration and of other implementation items. The setup is made up of the following 3 phases:

Phase 1 - Setup

  • Create connection between Clever and Canvas
  • Set configurations for the integration. This includes determining: Course naming convention, fields to pull usernames from within Clever, and course structure in Canvas

Phase 2 - Review Test Data

  • Canvas pushes Clever data to customer's Canvas test environment
  • Customer reviews Clever data in their Canvas test environment and signs off to push to Production

Phase 3 - Data in Production

  • Canvas pushes Clever data to customer's Canvas production environment
  • Customer reviews Clever data in their Canvas production environment

Are there limitations to the Clever integration?

Currently parents are not brought over automatically; however, parents can add themselves as observers to Canvas courses and link their accounts to their students. See .

Clever Data

What information do I need to create in Clever?

The Canvas Clever Sync process will pull the following information from Clever:

  • Users (staff and student accounts)
  • Schools (creates accounts and sub-accounts in Canvas)
  • Terms
  • Courses
  • Sections
  • Enrollments


Note: Any changes to the above data should be managed in the district's SIS and pushed through to Clever. Changes to these fields will automatically be reflected in Canvas upon the next pull of data. Any data created in Canvas subsequent to the Clever integration will NOT be pushed back into Clever.

How frequently is data updated in Canvas from Clever?

Data is usually pulled from Clever once overnight. If necessary, this may be adjusted as per the district’s requirements.

Canvas Assignments and Clever

How does Canvas choose which assignments are passed back to Clever?

Currently, the Clever integration is one way only, so no data is actually transferred from Canvas back to Clever.

For more information regarding the Canvas and Clever Integration, please contact your Customer Success Manager.

Tags (2)
Comments

Hi,

We're piloting Canvas and our SIS (Rediker Admin+) integrates with Clever so I'm very interested in this topic. There is a discrepancies and needed improvement in the article though:

  1. Discrepancy: Is the integration one-way or two-way?
    1. "and post grades back into the Clever Gradebook" vs...
    2. "Currently, the Clever integration is one way only, so no data is actually transferred from Canvas back to Clever."
  2. Improvement: I agree SSO is very important but integrating this is somewhat glossed over in this article. I understand Clever requires ADFS to integrate with MS Active Directory. We're using MZ Azure so we're kinda blocked. This isn't the fault of this article but perhaps the article could call out that confirming SSO integration will ultimately be a go / no-go determination for using Clever. (I still plan on following up with Clever to see if / when they may support Azure.)

Thank you for posting / updating the article. It's a good start and I look forward to more updates in the future.

-J

Hi Jay - thanks so much for your review and feedback - yes the first item was a typo in the article that we missed when editing the content - I've updated the article to remove the reference to posting grades since the Clever integration is current one-way only.  Regarding your second item, I will also follow up your question around Azure and we may be able to add a section to this article regarding SSO options with Clever.  Best, Linda

You’re welcome Linda.

Also, I’ve reached out to Clever and apparently they have some kind of integration with Azure, apparently only through an account rep.

-J

Is it possible to use Clever just to login to Canvas? We would like to have our students to use Clever to login but we are very happy with our manual SIS uploads for creating courses and enrollments.

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