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10-25-2019
10:17 AM
Error when captioning in Mandarin
One of our faculty recently tried using Studio and adding Mandarin captions for a video for her Chinese course. When she tried to add the Mandarin captions, she received an error message. Has anyone else had errors with this and successfully troubleshooted?
Mandarin is a new feature according to the most recent Studio release notes so we're wondering if it's not fully baked yet.
1 Reply
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10-25-2019
01:11 PM
@kmallen ...
Have you reported this to the folks at the Canvas Help Desk yet? I would recommend getting a ticket started with them in case they are not aware of the issue. You can report back here when you hear more information.
