SIS Import files need to meet specific formatting requirements to import successfully. You may encounter certain error messages or other obstacles in completing your import.
Review Error Messages
If you find a file has failed, review any error messages that are available to you on the SIS Imports page. You may find that the file itself had an error message, or that particular lines in the file failed, under the Last Batch section.
Note: Certain error messages require you to contact support to review.
Review CSV Header Formatting
The CSV requires specific formatting to upload properly. In particular, you will want to review the CSV headers.