In the Clear History drop-down menu, select the time range where you want to clear browsing data.
Click the Clear History button.
To learn more about clearing your cache in Safari, visit Apple Support.
Use Incognito/Private Browser
If clearing your cache and cookies doesn't resolve the problem, something in your browser may be blocking your access to Canvas Conferences. To verify this, try using Chrome’s incognito or Firefox Private mode.
Try New Browser
If you cannot access a conference from an incognito or private browser, try using a different browser. Canvas generally recommends using Chrome or Firefox.
View Canvas Status Page
If you are still having trouble accessing your conference, view the Canvas status page to see if something is currently affecting Conferences.