Why was a Student Denied Access after cross-listing a course?

After cross listing two sections into one course, one student (out of about 30) was denied access. I cannot find anything about others having this issue.  I de-cross listed in order to give the ...

How come I do not have the option to enable auto-open for inline preview in Rich Content Editor?

I just read the article on how to enable to auto-open for inline preview but I simply do not have that option.  Is there a reason why?  I have included a screen shot so that you can see. Cu...