Eric Silva's Posts
Post Details Date Published Views Likes

[User Accounts] Password Length and Complexity Requirements

Problem statement: Our institution has a password standard that requires a minimum of 15 characters, can't be a previously used password, no common phrases, etc. While that is enforced for all our i...

10-14-2023

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[Custom User Groups] Allow custom user group membership to be updated via SIS Import

At our institution, we try to use custom user groups as much as possible to target our messaging. Sometimes the population is static, but they're often dynamic as we're targeting all online students ...

10-06-2022

497

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How are you customizing your support center article icons?

Hi All,  We're looking into customizing our Support Center article icons to better distinguish the ones we've created from those provided out of the box. I have a few ideas to use our wordmark...

01-22-2022

1524

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Toggle between all comments and submitted comments in Message Insights

When viewing a message’s insights, the comments section includes both pre-determined comments and submitted comments. The only way to view submitted comments for a particular message is to download t...

11-18-2021

622

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Show Total Number of Pre-Determined Comments in Message Insights

At the end of every campaign, we provide a report to the requestor and include message performance, the total number of pre-determined comments that were selected, and the manually submitted comments...

11-18-2021

587

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