Cross-listed sections with own terms

We have MS and HS students in the same course, but different sections. Rather than having the teacher maintain separate courses, we have them cross-listed together. Our MS students have quarters, but...

How do I find out how many licenses I have?

I cannot find a place to reach a help desk or sales support.  How do I find out how many licenses I have and if I can expand for the number of grades I need?

Grade passback and grading windows

We use IC for our SIS. The grading window for teachers to post quarter and semester grades is only open for a couple days.  Then, after the term has ended, we may re-open the grading window to p...