How does a student who has completed a Catalog course take it again?

We have a compliance type Catalog course that students need to take every year.  The course is set up to allow 60 days to complete it.  A student just tried to re-enroll and ran into proble...

Helping students complete bulk purchase enrollment

I have been directing some of our customers to use the new bulk purchase option.  I thought it would save me time if I didn’t have to process a group enrollment manually.  Unfortunately, th...

trigger certificate

As a Catalog subaccount admin, I sometimes have students who complete one of our courses outside of the days allotted.  This means that they don't get a certificate.  Is it possible to trig...

Delay in Catalog tracking completions

Has anyone else noticed a delay in Catalog showing that a course has been completed?  The delay is between the time when a student completes all the requirements a course and the time when Catal...

Catalog Bulk Purchase Option

Has anyone tried using the new bulk purchase button?  I'd like to suggest it to my customers who want to pay once for a group of students.  I am wondering if the students will end up regist...

Do they not want us to use the Canvas Community? Log in problems are making it inconvenient.

Lately, every time I try to access the Canvas Community, I want to pull my hair out!  While already logged into Canvas, I click on the Help option to Search the Guides.  I try to post a que...

Triggering course completion in Catalog

Sometimes students miss completing a Canvas module requirement for various reasons that are not their fault.  For us, this is usually a SCORM issue.  This keeps them from achieving Completi...

Managing high enrollment Catalog listings

For those of you who have Catalog listings with lots of enrollments, I'm wondering how you manage them.  We have a new "self-paced" continuous enrollment course that is racking up the enrollment...

Passback Issues with Payment Gateway

It's been a rough few weeks with Catalog!  We've started having issues with Touchnet not telling Catalog when someone has successfully paid for a course.  So far this has happened to two us...

Is anyone else having issues with Catalog User Defined Fields?

As of last Friday (1-7-22), the user defined field questions we have for one of our sub-catalogs is not working.  It now reverts to the user defined field questions for its parent catalog. ...

How do students who registered via Catalog know when their self-paced course is ending?

This is critical information for a "self-paced" course not being monitored by a teacher, like ours.  But it turns out it's not that easy to tell. I was just making a section in my "How to Succee...

Change existing field on registration form

We are having a problem with students registering on Catalog with just their first name.  Then, of course, their certificate has just their first name.  For one of our courses, students hav...

Improved Security for Catalog Certificates?

We will be offering courses soon that require students to present proof of completion to a court.  We're concerned that the default certificates we use for most of our courses would be rather ea...

Add Student Notification Options for Catalog

We offer "self-paced" courses through Canvas Catalog.  This means that enrollment is continuous and the course is automated.  Every student has a different set of dates for their section, d...

Reminder to Complete a Self-Paced Catalog Course

All of our courses are set up for continuous enrollment, which means every student has a different start and end date.  Days to complete courses range from 30 to 120 days.  The problem is...

New Issues with SCORM Tracking?

I am using SCORM packages imported from Articulate Rise and added to Canvas Modules.  Because we also use Catalog, I have to set module requirements in order for Catalog to track course completi...

Double Registrations with Catalog

We are seeing many cases of user emails being listed twice in our sub-account's Admin People list and users enrolled twice in individual courses.  Typically, the email will be the same for both ...

User Defined Fields Data

Where can I see the data from the user-defined fields?  I saw in one post that it may be available via the API.  As a sub-catalog admin, I don't think I have access to the API though. ...

Catalog Enrollment Notification to Teachers

When a student enrolls in a Canvas course via Catalog, the only ways to tell are to look at Catalog reports if you're an admin, or check the course, if you're a teacher or admin.  We have a numb...

Tags Not Appearing

I want to add tags to the Categories for my subaccount.  I added a tag for each of four courses, but when I try to add them to Categories for the subaccount, I changed the dropdown to "Showing T...