Supporting with Technology - Our Vision

Any virtual or automated chat should exist to enhance the customer experience, not diminish it.   In December of 2021 we shared our plans to implement a Virtual Assistant into the Canvas Tie...

Upcoming Canvas Tier 1 Support Improvements

[UPDATE: 2 DECEMBER 2021] Thank you for the great questions expressed so far. We still have a bit more work to do before we share further details, as these features are still in development. We ...