The Canvas support team has a link on a users profile that "clears the user's cache".   So far this has fixed issues when the items don't display on the course navigation or courses do not display in ...

I'm beginning to think that the color overlay on the Dashboard should be off by default.  From a clearly design perspective it mostly detracts from courses that have an image. What's your opinion?  co...

We have disabled self registration under the authentication tab in order to keep parents from manually creating their user and from linking themselves to students. We have made tireless efforts in our...

Some of our teachers experience pixelation when using the Rich Content Editor Media Recorder.  The videos are pixelated and the sound is poor quality.  The same teacher can record a video ion the same...

The Canvas support team has a link on a users profile that "deletes the user's cache".So far this has fixed issues when the items don't display on the course navigation or courses do not display in th...

We have found the test student doesn’t work as it doesn’t have an email address associated with it. There’s a separate test student for every course so there’s no way to assign an email address to the...

Thanks for the information. I had teachers try to submit a paper through an assignment to scan a paper by TII, but the they tried to use student view and they received this message below. I thought we...

We are a K-12 district and cannot test or confirm if students can start a Chat if the Instructor is not present. Can students chat without the instructor present?  Thanks as we navigate all these opti...

While we are a K-12 school district, Speedgrader is mostly used by secondary teachers.

Thanks - I can't see it so we were guessing.