I've been testing to post CANVAS grades to POWERSCHOOL as part of our Teacher Training.
And we have followed all the procedures to make sure CANVAS and POWERSCHOOL coincide with Categories and Assignment Groups and while I was training the teachers the system came up with an error message saying that there is an undefined error.
I searched within canvas community and it seems that there is not specific way to solve this issue, but to request help from canvas support.
What can I do to solve this situation? I attached the screenshot of the error message: