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Accessing Attachments/ Submissions

Question asked by Meara Young on May 14, 2016
Latest reply on May 17, 2016 by

1) I have several students who have "attached" documents in the email of Canvas that are not showing up for me- there does not seem to be any attachment and it looks just like a basic message.  How can I access these?

2) I have a student who says she submitted an assignment and on her end it says everything is submitted, on my end there seems to be nothing (screen shot below).  Is there a setting change that I need to make? Any other ways to problem solve this?