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What do I do when I can't stream one of the online video lectures?

Question asked by Kittiya Harris on May 20, 2016
Latest reply on May 21, 2016 by Stefanie Sanders

One of the students taking the GEA2000 online course is having difficulty accessing the video lecture (Chapter 1, part 1). She stated that she was able to watch part 2 of the chapter, but not part 1. Can you please advise?