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Importing quizzes containing mp3

Question asked by Taintor Amanda on Jun 7, 2016
Latest reply on Jul 17, 2018 by

Happily our district is making the move to Canvas this Fall (full implementation Spring 2017).  As such I am supporting faculty in moving their content from our previous LMS (blackboard) into Canvas.  All has gone fairly smoothly until today when I met with a music instructor.  We were trying to move over her quizzes, all painstakingly put together with .mp3's students must listen to and then answer questions about. Every time we tried to import the created created from exporting content from blackboard Canvas stalled in the "thinking" stage, the "queued" description never appeared. My assumption is the size of the file is causing the issue. Any strategies to try to help this process?