Why can't I download an assignment from my computer?

[jmm1497]

When I go to upload an assignment from my computer it never shows up. I have just had to use the text entry box, but I really should be able to upload the assignment.

[kona]

 @jmm1497 , first I'd double-check to see that you are following the steps outlined on this guide - How do I upload a file as an Assignment submission in Canvas? If you are, then then next question is what Internet browser are you using? If you are using Internet Explorer/Edge then you would definitely want to switch over to Firefox or Chrome. If you aren't using Internet Explorer/Edge, but another browser, it's still a good idea to try switching Internet browsers and seeing if that helps fix the problem. The next thing you can try is uploading the assignment from a different computer.

Hope this trouble-shooting helps!