I have had several occasions where I've had to change an answer to a quiz. I'm not sure why incorrect answers are loaded, but this is not my question for now. When I change the answer, direct Canvas to give credit for both previously correct and updated answers, click save -- no change is made. I have tried refreshing my browser to recheck.
I'm not sure what I need to be doing to make these changes. I have Master Courses that are transferred each term, so I make sure to correct the answers there, as well. In spite of my frequent edits, the same mistakes appear.
Does anyone have a suggestion? I've checked the manuals and I see no "troubleshooting" answers for this particular problem.
Thanks so much,