Original Subject Line: I keep getting the error message: Only registered, enrolled users can take graded quizzes. The student that cannot take the quiz is listed as a student. HELP!
Thanks for helping!
Sounds like you need to contact Canvas support. As this is the Canvas community, we can't see your course to diagnose the issue, and it appears you've already checked the obvious issues - that the student is actually enrolled. The only other thing to check is that the quiz and course are both published, and the dates are appropriate.
Hi Rebekah Ireland...
It looks like Anthony Bunag has given you some good advice here. I wanted to let you know that I'm going to give your topic a new title and move the majority of your current title to the body of your message. Also, I am going to tag your message with keywords. Both of these things will make it easier for people to search for your topic here in the Canvas Community should they have similar questions. If the new title I create doesn't reflect what you're asking in the body of your message, please let me know, and we can make changes. I hope this is okay with you, Rebekah!
Rebekah, does the teacher have their Canvas course configured to be publicly visible? If so, the issue might be that the student doesn't realize (or hasn't been advised) that she needs to log in to Canvas before trying to take the quiz.
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