My student noticed that an Image of a lock appears on one of the quizzes I created for class. It has to do with an embedded image on screen. It shows up fine on the my teachers preview, but not on the students.
Anyone have a quick fix for this? TIA
AG
Anthony, you mention that one of your students sees the lock image, but I suspect that all of your students are seeing it. Normally that occurs because you have linked to an image that resides in a place you have permission to view, but your students don't. For example, the image might reside in the course files of a previous course, or in your My Files space. You have permission to see that image, so it looks fine to you, but your students don't have permission to view the previous course or your personal files, so they will see the lock.
The quick fix is to upload the file into the same course that contains the quiz, and edit the quiz question to repair the link so that the image now links to the image in the course files. Remember to save your quiz question and your quiz after making these changes.
Only students who have not yet attempted the quiz will see the updated version of the quiz, so you will need to moderate the quiz to give students who have already seen the lock image and were unable to answer the question an extra attempt, as described in Once I publish a quiz, how can I give my students extra attempts?
Alternatively, the image file might have had a restriction placed on it, or it might be unpublished. Check the files space for the cloud icon that appears next to the image file, as described in How do I restrict files and folders to students in Canvas?
Thank you Stefanie! Once again you saved the day. We had a similar issue where every assignment was getting a giant padlock icon. At first glance all the images were published inside of Files but, we missed the entire folder the images resided in wasn't published. More frustrating student view would actually display the images.
Anthony, you mention that one of your students sees the lock image, but I suspect that all of your students are seeing it. Normally that occurs because you have linked to an image that resides in a place you have permission to view, but your students don't. For example, the image might reside in the course files of a previous course, or in your My Files space. You have permission to see that image, so it looks fine to you, but your students don't have permission to view the previous course or your personal files, so they will see the lock.
The quick fix is to upload the file into the same course that contains the quiz, and edit the quiz question to repair the link so that the image now links to the image in the course files. Remember to save your quiz question and your quiz after making these changes.
Only students who have not yet attempted the quiz will see the updated version of the quiz, so you will need to moderate the quiz to give students who have already seen the lock image and were unable to answer the question an extra attempt, as described in Once I publish a quiz, how can I give my students extra attempts?
Alternatively, the image file might have had a restriction placed on it, or it might be unpublished. Check the files space for the cloud icon that appears next to the image file, as described in How do I restrict files and folders to students in Canvas?