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Is anyone experienced with SpeedGrader not updating the grades?

Question asked by Shandy Beck on Sep 19, 2016
Latest reply on Sep 29, 2016 by Shandy Beck

One of our faculty users used SpeedGrader to grade an exam. When she added the points for the short answer questions she graded and clicked the update button, she said the grades didn't update. Anyone else experience this? Not sure if this is a real issue, or if something wasn't done correctly in the process. This is our first semester on Canvas, so it is very possible it is a process issue.