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NetOp Vision and Canvas interaction

Question asked by Stephanie Wilson on Sep 30, 2016
Latest reply on Nov 14, 2016 by Stefanie Sanders


Our institution recently started using NetOp Vision software in our testing center. We are finding that on some machines when a student clicks the submit button while in a Canvas quiz, the screen briefly flashes the Vision filter page. I can't get a screen shot since I don't work with those machines and it it only for an instance. It does not seem to change the results of the test or impede it in any way.

 

Does anyone else use Canvas with Vision and see this issue? Is there anything we can do to stop this from happening? The difficulty is that it is intermittent and it happens so fast.

 

Thanks in advance!

 

Stephanie Wilson

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