At my admin training I remember our trainer mentioning where I can look to see the current bugs being worked on in Canvas. Does anyone know where this is?
Amanda, it's the Known Issues space, and you probably saw it during a support training when the trainer walked through the ServiceCloud interface. When you log into ServiceCloud, you'll see a tab called Key Links on the ribbon across the Home view (under the big buttons). Clicking on Key Links, and then on Top Known Issues, will take you to the Known Issues space.
If you can't yet access that page, ask your CSM to enable it. Once that's done, you will be able to view that page either from ServiceCloud or directly through the Community.
Is that the same as the The specified item was not found. in Canvas Labs? I couldn't remember if this was something I had to subscribe to / be added to, or if it's generally accessible...
Yes, that's the one, Tracey, and if you or anyone else clicks on that link and can see it, it means that your access to it was authorized at some point by your CSM or by someone at Instructure. It is not (or should not be) generally accessible.
So how does someone like me report a bug if we don't have access to the know bug mentioned above?
Contact Canvas Support by clicking the Help link in Canvas and Report a Problem.
Bug when adding youtube videos with time code
Create new module
create new text page
type in a paragraph of text
paste in URL to video URL
result: video shows up, but click play (>) and it does not start video at 7minutes zero seconds as expected
expected result: Hit play and see video start at 7 minutes, zero seconds embedded
Embed code API of youtube is seconds only for time measurements.
so the 7m0s needs to be converted to 420. That's 420 seconds.
the attribute in HTML code looks like
Joseph, as has been mentioned in the discussion, if you'd like to document a suspected bug, you will need to write it up and submit it as a support ticket. To initiate a ticket, click on the Help link in your Canvas account global navigation and select Report a Problem (How do I get help with Canvas as an instructor?) You can learn more about how to provide feedback at Canvas Community Feedback Guidelines .
Separately, here are the instructions for embedding a YouTube video so that it will start at the time you specify: How to start embedded videos at a specific time?
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