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Support for gaining access to Community

Question asked by Jeffrey Anderson on Apr 16, 2015
Latest reply on Jun 17, 2015 by jordan@instructure.com

One of our sister institutions on our consortial Canvas instance seems to be having issues related to Single Sign-on (SSO) into the new community. I know there were some Canvas authentication issues that occurred briefly yesterday that were since resolved but this one is having us scratching our head. They can log into Canvas just fine but not the new community. What's the best way to get support for issues like this (logging into the new Canvas community)?

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