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Kaultra videos and error in Canvas Mobile app

Question asked by on Oct 14, 2016
Latest reply on Nov 29, 2017 by

Is anyone else experiencing Kaltura videos consistently asking for re-authentication in the Canvas mobile app? Things seem to be fine from the desktop browser. This is happening in a couple of courses, for students and for myself with instructor access.


The video are embedded using the following iframe: <iframe style="width: 658px; height: 402px;" title="Cost drivers v5 [37:52]" src="" width="300" height="150" allowfullscreen="allowfullscreen" webkitallowfullscreen="webkitallowfullscreen" mozallowfullscreen="mozallowfullscreen"></iframe> Here is a screenshot of what is happening in the app after asking for repeated authentication to Canvas.