AnsweredAssumed Answered

Why does the preview file feature not work?

Question asked by Harmanjit Singh on Oct 20, 2016
Latest reply on Mar 24, 2017 by Kelley L. Meeusen

Why is it that the preview file feature never works for anything? (And sometimes you don't even have that option) One of the best things about D2L was that you could preview every file so downloading every individual file (like you have to do with Canvas) was not necessary. The worst thing is I always can see the first page of every powerpoint or word document, pdf etc but the rest don't load at all and the circle animation spins endlessly until i give up and download the file. Is this ever going to be fixed? It's extremely irritating going from having access to everything on Carmen to downloading every individual file(sometimes multiple times) if you want to check it again. Are there plans to fix this anytime soon?

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