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Students can't see comments/grademarks in Turnitin assignment

Question asked by Aaron West on Oct 21, 2016
Latest reply on Dec 2, 2016 by dhulsey@nmjc.edu

I've created a writing assignment through Canvas using the Turnitin external tool. My students have submitted their work, and I've graded it, but they cannot view my comments/grademarks on their work. I added my comments using the Turnitin window, not the speedgrader. When they click on their grade or assignment, it displays "No preview available." They have virtually no access to any feedback. What can I do about this?

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