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Has anyone else had a problem with student assignment submissions through turnitin via Canvas using Office 365?

Question asked by Vicky Nieders on Oct 21, 2016
Latest reply on Jan 30, 2017 by

We have had student assignment submissions that are not showing up in Canvas. It appears that they are using Office 365 and submitting through turnitin via Canvas. If they have MS Word on their computer, download, save and submit it seems to work. It seems to be an issue with those who simply submit when using Office 365 only. Anyone else find this to be true?