AnsweredAssumed Answered

Canvas Administrators accessing Turnitin Assignments

Question asked by Dakin Burdick on Nov 1, 2016
Latest reply on Dec 7, 2017 by Michael MacDonald

Hi All,

When we try to access a Turnitin Assignment to help an instructor try to understand why something isn't working, we get the error message, "Sorry, we could not process your request. You must specify a valid role to access this resource." How have people gotten around that? Our current method is:

1. Wait until a faculty member or student asks for help.

2. Ask faculty member for permission to add our unit to the course as a student or teacher.

3. Add the unit to the course.

4. Solve the problem (hopefully).

5. Remove the unit.
Does anyone have a more elegant solution? Is there a way to add our unit to all courses as a student (yes, there is) but keep our enrollment invisible even from the instructor?



Dakin Burdick

Mount Ida College