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Canvas Administrators accessing Turnitin Assignments

Question asked by Dakin Burdick on Nov 1, 2016
Latest reply on Dec 7, 2017 by Michael MacDonald

Hi All,

When we try to access a Turnitin Assignment to help an instructor try to understand why something isn't working, we get the error message, "Sorry, we could not process your request. You must specify a valid role to access this resource." How have people gotten around that? Our current method is:

1. Wait until a faculty member or student asks for help.

2. Ask faculty member for permission to add our unit to the course as a student or teacher.

3. Add the unit to the course.

4. Solve the problem (hopefully).

5. Remove the unit.
Does anyone have a more elegant solution? Is there a way to add our unit to all courses as a student (yes, there is) but keep our enrollment invisible even from the instructor?

Sincerely,

 

Dakin Burdick

Mount Ida College

dburdick@mountida.edu

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