AnsweredAssumed Answered

Discussion Post Caching Issue

Question asked by Canvas Admin Expert on Nov 11, 2016
Latest reply on Feb 23, 2017 by

For about 2 months now, we've been experiencing an intermittent caching issue with random discussion posts. Our professor will receive an e-mail notification containing the content of the discussion post, but the discussion does not appear in the forum itself.  Originally, I was sending this issue to Canvas Support who would force the discussion through.  Currently, I am doing it myself through the API. I cannot figure out a pattern to why it is happening. It is different students in different classes in different discussion forums on different days and at different times (I'm keeping a detailed spreadsheet on this).   

However, I was wondering if any other institutions were experiencing a similar issue or if it is just us?