AnsweredAssumed Answered

Annoying E-mail Problem

Question asked by Fredrick Curry on Nov 16, 2016
Latest reply on Dec 14, 2016 by

Canvas connects to our outlook e-mail accounts, but when I respond to students some of my messages bounce back as deliverable.  The system says it must first be a "confirmed communication" and the page it sends me to is not helpful.  There is nothing there about specifically why this is bouncing back--just about general notifications and settings.


I can mail other students with no difficulty--it only happens with some of them.

I would like to be able to respond to all of my students.