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Updates of Canvas Possibly Affecting Clicker LTI

Question asked by Bruce Richards on Dec 14, 2016
Latest reply on Dec 14, 2016 by Bruce Richards

Hello all.

We use Turning Technologies for our student response system (Clickers) with an LTI to integrate into Canvas for grades. This week we are noticing that each time our faculty runs an update to the Participant List (Class roster), students go from having an Active account to an Inactive Account. Does anyone use Turning integrate into Canvas and receiving the same errors. The only change we had would be the Canvas update last Saturday (12/10/2016). We also use Moodle and we are not seeing this occurring in that LMS.


Thanks to the community for any responses you can provide.