I want to create a new assignment. I have done this at least 100 times this semester across my courses. However, I cannot get this assignment to "save and publish." Is Canvas having a problem? HELP.
Hi, Sandra, it looks like you posted the same question here: Why are my assignment "Publish" buttons grayed out? If switching browsers doesn't do the trick, please submit a help ticket directly from the page on which you're experiencing the problem (How do I get help with Canvas?)
Hi Sandra Parsons...
I was helping an instructor with something this morning in Canvas, and he and I stumbled across the same issue you are experiencing. No matter what browser we tried (Chrome and Firefox) or what account we signed in as (mine or his) or what computer we used (Windows 10 and Windows 7), the assignment never did save. We tried creating an assignment shell and also an actual assignment with all the details. Nothing was working. So, I called the Help Desk at Instrucure, and they were able to re-create the issue on their end. They also saw an error message on their side that I was not seeing. They escalated the issue to L2 support, and so now I am waiting for them to fix it. From what I was told, the issue was not isolated to our Canvas instance (and now you've confirmed that), and they are aware of the issue. I do agree with Stefanie Sanders that it would be a good idea to report this to Instructure using the "Help" button on the left side of your screen.
Hope this helps!
Sandra, we haven't heard from you in a while. Did you submit a help ticket as Chris Hofer and I recommended, and if so, have you received an update?
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