How do I fix overlapping text (PDF) when I allow my file to be previewed?
Have you tried zooming in and/or out (Internet browser View or Settings --> Zoom) to see if this fixes the issue? Have you tried this on a different computer to see if it's happening on all devices or just the one you're on now?
Thanks for the suggestion! I am using a Mac and following your suggestion I opened Canvas in safari and had no problem with the preview, it seems to only be an issue in Firefox. I tried changing the zoom settings in Firefox with no luck but now I am afraid my students using Firefox will run into the same issues. Do you have any experience with this problem in Firefox?
Unfortunately I haven't had any real experience with this other than people having this issue and the zooming in or out (or switching browsers) working to fix it. You could contact Canvas Support (Help link --> Report a Problem) to see if they have a suggestion of what could be done to prevent this issue.
Did you ever contact Canvas Support about this?
I did. The best anyone could come up with is that it was a browser issue with Firefox.
Were you able to find an answer to your question? I am going to go ahead and mark this question as answered because there hasn't been any more activity in a while so I assume that you have the information that you need. If you still have a question about this or if you have information that you would like to share with the community, by all means, please do come back and leave a comment. Also, if this question has been answered by one of the previous replies, please feel free to mark that answer as correct.
Not really, the only answer provided was that it is the Firefox browser but thanks for checking in.
Sent from my iPhone
I have the same problem when using Windows 10 browser.
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