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Error message when uploading zip files to SCORM

Question asked by MICHELLE ROSARIO on Jan 11, 2017
Latest reply on Jan 11, 2017 by Stefanie Sanders

I'm trying to upload a zip file from adobe captivate to Canvas. It is set for SCORM 1.2. I have done this with many other files and it has worked. This one particular file has more videos than the others. The first time I tried to upload it, it came back with an error. The second time I tried, the progress bar continues without stopping. It is continually loading on Canvas and is not uploading. The zip file I started last night is still loading this morning. From what I can tell, I am unable to stop the progress to try it again. Any thoughts on how to fix it? This is what I am seeing:

 

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