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Issue with File Preview

Question asked by ciannicelli@ursinus.edu on Jan 11, 2017

At our institution, the Office 365 integration is preventing any Microsoft file uploaded from a user's computer into the Rich Content Editor or the Files section from previewing. When they click on the File, they get the following error message:

 

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While they can still download the file, the error message is confusing teachers and students. We had to turn off the integration until Microsoft and Canvas fix the bug.

 

Anyone else also experiencing this issue?

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