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Downloading docx files from Canvas to Chromebook

Question asked by Tj Thompson on Jan 12, 2017
Latest reply on Mar 15, 2017 by Kristin Lundstrum

I am fairly new to chromebooks and canvas but I seem to be having trouble downloading any of the assignments my professor puts on canvas for us that are a docx file onto my chromebook.  When using my chromebook I am able to download the professors files from canvas that are designated pdf but not docx.  In addition I went to the library and used a computer that was running Internet explorer and was able to open and download the same docx files my chromebook would not allow to me download.  I have been scouring the internet for hours and still have not found a solution that works for me.  Is there somehting (like an extension) I am missing?  Thank you in advance for any assistance.