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Why is the font of the text in my document being changed during upload?

Question asked by Audra Gill on Jan 22, 2017
Latest reply on Oct 15, 2018 by Mark Chopping

For the past week, every document I submit, whether it be from Google Docs, or Microsoft Word, is changing my text font and size in some parts of the document. When downloading the uploaded document, it appears fine; however, when you preview the document on canvas, and when instructors read and make comments, some of the font is in a different font and size. What could be causing this to happen?