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What conference tool(s) are you successfully using in Canvas other than BigBlueButton?

Question asked by Cindy Masek on Apr 27, 2015
Latest reply on Oct 31, 2018 by Joni Miller

We are looking at using at least one other conferencing tool than BigBlueButton (BBB) and are wondering what other's experiences with various tools has been.  We love the subscription service that BBB has provided as a contracted provider, and it works great so long as you are outside the college and the medical center, but due to firewall issues (we are inside a medical center firewall) we aren't able to resolve access issues. 


There are so many products out there but what works reliably and (ideally) works within Canvas?


We've identified that really there are more than one kind of conferencing need. One product might cover several types of need.  But whenever possible if we can find free, low cost or individual subscriptions that is best.  I've put in (  ) what I tools we are considering so far.


  • A tool that allows quick access the student's computer to help them with an issue. No audio or video needed - they are usually on the phone. (join Me?) (Something that could be a link on the College website for students to access quickly when needed?)
  • A tool that works well for student services to see and talk to the student - no recording, no doc sharing (Skype? How confidential is this?)
  • A tool for faculty or tutors to present, discuss, desktop share and document share with students at a single or multiple locations (individuals and small groups) (WebEx)
  • A tool for small groups to collaborate: present, discuss, document share and share desk top with other small groups.?  (WebEx)
  • A service or tool for capturing a live or recorded classroom with live distance student participation possible. (Probably a fixed room with special AV - but if anyone has mobile suggestions that would be great!


Has anyone else found a product that seems to rarely have firewall issues?  I'd be especially glad to hear from others inside HIPAA level firewalls, such as other Health Sciences Colleges!  We've have experimented with WebEx and that seems to be good.


Have any of used Spark?

I don't have a lot of faculty doing any of these, maybe 5 or 6 at each level so individual licenses seem best.

Does any one else do a mix of methods like this?  If so what works for you?


Thank you for your input!