I received a panic email from a student who stated:
"I tried taking the quiz and submitting my discussion yesterday and Canvas wouldn't let me? It would just refresh the page every time I pressed submit."
The assignment was set to close at 11:59pm.
I looked at her stats and it shows she looked at the assignments at 11:33 and 11:37pm. It also showed she was there at 8:40pm.
Giving the student the benefit of the doubt- what would cause her assignment to not submit and refresh instead? If she was taking a quiz and it timed out- would the answers she already input be saved? There is nothing on either the quiz or discussion assignment that indicates this student attempted a submission.
If she was using a tablet vs a computer, would that cause an issue?
This is the first time with Canvas I've had this complaint and she's submitted assignments in the past without difficulty.
Thank you for any input!!