Instructurecon App

Jump to solution
chriscas
Community Coach
Community Coach

So I downloaded the app after purchasing my conference registration on the web.  When I open the app and go to Instructurecon, the only thing I'm able to do is buy another ticket for the event! It's like the app and the web are completely out of sync and don't realize I'm already registered and paid for!  I logged in with the same email and everything that I used to buy the ticket on the web.  Anyone else have this issue, or is it just me!?

1 Solution
jburrell
Instructure Alumni
Instructure Alumni

Hi Christopher!

I am so sorry about that but we are not using the event app with our registration system.  We thought we had removed it from all communications but are now realizing it was in the confirmation email!  We will be providing a full event app but in another month or two- we are still working on it!  Again my apologies for that mistake we are working on getting that removed ASAP!

View solution in original post