AnsweredAssumed Answered

Student Having Trouble Accessing Canvas on Computer

Question asked by Michelle Serena on Jan 31, 2017
Latest reply on Jan 31, 2017 by Michelle Serena

Hello! I am an admin for Canvas, and one of our students has been having trouble logging into canvas through their computer. She is able to access it through her app on her phone, but not on her computer. 

 

I was able to reset her password, and she was still unable to log in through her computer. 

 

Is there anyone that can help me with the next steps I should recommend the student to do? I would greatly appreciate the help! 

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