AnsweredAssumed Answered

Deleted Conversations

Question asked by Mike Mitchell on Jan 30, 2017
Latest reply on Dec 19, 2017 by

Hey gang,

Does anyone know how long Canvas stores deleted conversations? When all parties have deleted them from their Inboxes?

I can run a View Notifications report in the Admin Tools area but it looks like it only goes back until about February 2016.

I haven't opened a ticket because I don't have a specific case to investigate. My director asked and I didn't have an answer.

Thanks, as always, for your helpful knowledge!