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How do you get a HUGE dashboard icon

Question asked by Robert Brown on Feb 1, 2017
Latest reply on Feb 1, 2017 by Stefanie Sanders

We are having students and faculty somehow get their dashboard to ONLY display a single huge icon whem the log into Canvas (see screenshots)

huge dashboard icon

There is a link in the upper left that says "skip to content Dashboard" - clicking that sometimes takes the user to the regular dashboard, sometimes it does nothing.  This happens in Chrome on PC and MAC.  

The only way we have found to "fix" it is to restart the computer.

 

My questions is this, how are users getting the Dashboard to do that?

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