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Turnitin LTI issue with Speedgrader?

Question asked by Christopher Casey on Feb 6, 2017
Latest reply on Apr 1, 2017 by Krista Galyen

Is anyone else having issues recently with the originality score link in SpeedGrader not working when clicked?  When we set up the LTI a while ago, I know clicking on the score brought up the originality report (as it used to with the API version of turnitin), but now all we get is an error.  Canvas support has said it's not a Canvas issue...  The links from Assignment Inbox still work, but most of our faculty use Speedgrader and want the report settings to function correctly from there.


clicking the 0% box leads to: