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Anyone else have a broken Banner LMB?

Question asked by Mike Mitchell on Feb 8, 2017
Latest reply on Feb 9, 2017 by James Miller

Our connection between Canvas and Banner stopped working on Monday, February 6th around 1 pm.

I spoke with our CSM and a few other Banner school Canvas admins and they mentioned that when Instructure recently updated their certificates, it broke the LMB.

I learned from Tyler Clair that we need to "install the new certificate into the $JAVA_HOME/jre/lib/security/cacerts store and then reboot" but we're getting an error.

Do any of you Banner school Canvas admins know which certificate we need or where we can get it?

I hope this helps other admins working on this issue as well.