I'm trying to upload publisher provided question banks. I have had success with some, but now there are two problems. Some background: I want each chapter to be its own bank.
1. When I try to upload Chapter 1, it randomly adds to an existing "Chapter 1", so the total number of questions went from 120 to over 600.
2. One chapter (Chapter 12) won't show up at all.
I have deleted the faulty question bank. I have restarted canvas. I have quit my browser. I have asked for help from my University.
Please, if you know what's going on, I'd be most grateful.