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Trouble with opening or deleting student paper using Turnitin in Canvas

Question asked by Tina Luffman on Feb 28, 2017
Latest reply on Feb 28, 2017 by Tina Luffman

A student submitted an essay into Turnitin in Canvas. The format is one that I can't open. I have gone into Assignments and deleted it, but the assignment still lingers when I go into the gradebook. The student is therefore unable to resubmit this assignment. Here is the message I am receiving. Any ideas on how to get to the paper or delete it?




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