AnsweredAssumed Answered

Student can't see correct/wrong for completed quiz

Question asked by Michael Marboe on Mar 13, 2017
Latest reply on May 8, 2017 by Michael Marboe

Hello Canvas community,


We've been having problems with one student who's unable to see the correct/wrong boxes after submitting a quiz. She seems to be the only one suffering from the problem, but I don't understand why it happens. She uses Chrome 56.0 so the browser should be up-to-date for Canvas. Furthermore, when I masquerade as her I can see the correct/wrong boxes, so I know the problem is isolated to her computer. I'm at a loss as to what I should tell.


Have anyone experienced similar problems? And if so, do you have any suggestions for a solution (short of asking her to use another device)?


Thanks in advance,