AnsweredAssumed Answered

Box Preview error

Question asked by NR-TreanorN Administrator on Mar 21, 2017
Latest reply on Aug 30, 2017 by Nate Treanor

Good Morning 


I am trying to install the Box preview API to allow instructors to view and edit assignments. I added the API key to the plugins page and when I try to open a file I get the following error: 

while(1);{"errors":[{"message":"An error occurred.","error_code":"internal_server_error"}],"error_report_id":1035}

Has anybody seen this before, know how to fix it, or suggest a different preview plugin?


Thanks in advance,

Nate Treanor

Colorado State University