I registered but it says that there are no upcoming trainings. Why?
Hi Caroline Vasquez!
Here are some steps that might help you!
This document might also help you: How do I sign up for Subscription Training - Google Docs
I was curious about this myself and registered on the site (though we've been on Canvas for awhile), and I have to mention that I've had a similar experience. I AM signed in, and take a look at what I'm seeing when expanding on each of the boxes, Erin Keefe:
Thanks for that screenshot, Ken Black! I will have our team check it out and see what's going on! Someone will reach out to you soon!!
Same problem for me!
It looks like there was a syncing error with your contact record - I've resolved now. I apologize for the inconvenience!
Yes, this is a great question. I have a colleague who has been trying to trying to access the trainings for the past 2 days. She keeps getting the same screen Ken Black posted. We have checked that she is logged in and that she used the proper email to sign up for her account. Everything seems to be fine when I log in though. Any help would be greatly appreciated!
If you have tried Erin's suggestions and still haven't been successful, please note the following:
Training can ONLY be accessed if your school has purchased subscription training. If you accessed the portal without hearing from your admin that training was available to you, you may not have access, meaning the calendar will be blank when you try to log in.
If you know you should have access, please try clearing your cache and cookies and log in using Chrome.
If you still see no trainings, please reach out to your CSM (this may have to go through your school's Canvas admin), as it is likely an issue we have to resolve from our end.
For those that have commented on this thread thus far, I'll be reaching out to you directly to resolve.
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